Terms of Service

1. Acceptance of Terms

Your access to and use of MapleStay Guide constitutes your agreement to be bound by these Terms of Service and our Privacy Policy available at the link provided in the footer. If you do not agree, you should not use the site. You must be at least 16 years old to use the site. If you are between 16 and the age of majority in your province or territory, you affirm that you have consent from a parent or legal guardian to use the site and to be bound by these terms. If you access the site on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Description of Service

MapleStay Guide is a digital guide and discovery platform that provides informational content to help users explore accommodation ideas, neighborhoods, and practical local insights across Canada. We do not operate as a booking engine or travel agency, and we do not sell accommodations or related services. Our platform organizes publicly available information and original editorial summaries to help users research locations. Content is provided for informational purposes only, and you should verify details with official sources before making any plans or purchases with third parties.

3. User Obligations

You agree to use the site lawfully and responsibly. You will not misuse the site or attempt to interfere with its normal operation. If account features are introduced in the future, you agree to maintain accurate information, protect your credentials, and use only one account per person.

• Do not scrape, harvest, or collect data from the site using automated tools or bots.
• Do not reverse engineer, decompile, or attempt to access source code or non-public systems.
• Do not upload or transmit malware, malicious scripts, or any content that may harm the site or other users.
• Do not impersonate others or misrepresent your affiliation with any person or entity.
• Do not use the site in a way that violates applicable laws, regulations, or third-party rights.

4. Intellectual Property

All site content, including text, graphics, logos, icons, images, and design elements, is owned by MapleStay Guide Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the site for personal, non-commercial purposes. You may not copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content without our prior written permission.

5. Prohibited Activities

You agree not to engage in any activity that could harm the site, our users, or our business. Prohibited activities include, but are not limited to, the following:

• Spamming, phishing, or any deceptive or fraudulent conduct.
• Attempting to bypass security features or access areas of the site without authorization.
• Uploading or linking to illegal, infringing, or harmful content.
• Interfering with or disrupting networks, servers, or infrastructure connected to the site.
• Using data mining, robots, or similar tools to extract content or metadata without permission.
• Framing, mirroring, or otherwise replicating the site to mislead users.
• Collecting personal data from users without consent, or violating privacy rights.

6. Disclaimer of Warranties

The site and all content are provided on an as is and as available basis. MapleStay Guide Inc. disclaims all warranties and conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, or error free, or that any content is accurate, complete, or current. You rely on site content at your own discretion and should verify details with official sources before making decisions.

7. Limitation of Liability

To the maximum extent permitted by law, MapleStay Guide Inc. and its directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of the site. In all cases, our total aggregate liability for direct damages will not exceed the amount you paid to us, if any, in the twelve months preceding the event giving rise to the claim, or 100 EUR, whichever is lower.

8. Indemnification

You agree to indemnify, defend, and hold harmless MapleStay Guide Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your breach of these terms, your misuse of the site, or your violation of any law or third-party rights.

9. Third-Party Links and Resources

The site may reference third-party resources for convenience and informational purposes. We do not control and are not responsible for the content, policies, or practices of third-party websites or services. Accessing any third-party resource is at your own risk and subject to the terms and policies of those third parties.

10. Privacy

Your use of the site is also governed by our Privacy Policy, which explains what personal data we collect, how we use it, and your choices. By using the site, you acknowledge that you have read and understand our privacy practices. For full details, visit our Privacy Policy. We implement a cookie consent mechanism that allows you to manage preferences for analytics and marketing cookies.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the courts located in Toronto, Ontario, for any dispute arising out of or relating to these terms or your use of the site, subject to the informal resolution process set out below.

12. Dispute Resolution

Before filing a claim, you agree to contact us to try to resolve the dispute informally. Send a written notice that includes your name, contact details, and a description of the issue to the address in the Contact section. If we cannot resolve the dispute within 30 days after we receive your notice, either party may initiate proceedings in the courts specified above. Nothing in this section limits either party from seeking injunctive or other equitable relief for the protection of intellectual property or confidential information.

13. Termination

We may suspend or terminate your access to the site, in whole or in part, at any time if we believe you have violated these terms or used the site in a way that could cause harm. We may do so with or without notice. Upon termination, the rights and licenses granted to you will end. Sections that by their nature should survive termination will survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

14. Changes to the Terms

We may modify these terms from time to time to reflect updates to our services or legal requirements. Changes will take effect 14 days after posting the revised version on this page. The Last Updated date below shows when changes were most recently made. Your continued use of the site after changes become effective means you accept the updated terms. If you do not agree, you should stop using the site.

15. Contact Information

MapleStay Guide Inc.
181 Bay Street, Toronto, ON M5J 2T3
Phone: +1 (416) 800-2741
Email for legal notices: [email protected]

Last Updated: March 12, 2026